Kindly read and understand The Gorgeous Shop terms and conditions:
- Serious buyers only.
- Sales are based on first come first serve basis.
- Prices are not negotiable.
- Colors of the items might be slightly different due to Photoshop image lighting.
- All sales are final.
- Items sold are not exchangeable, refundable or returnable, unless shipped incorrect items.
- Full payment has to be made within 3 days of conformation order, otherwise reservation items will be cancelled.
- No last minute back outs allowed once confirmation order has been made.
- Shipping costs are to be bear by buyers.
- Items will be sent out within next business day once received full payment.
- Items are estimate to be arrive in 1 to 3 business days, depend on location and courier service.
- All items are 100% brand new and in good condition.
- We will not be held responsible for any damages or loss upon delivery of items.
- COD (cash on delivery) at certain area only.
- If you did not get our reply within 24 hours, kindly contact us again.
For Pre-Order items
- There is specific deadline for pre-order items.
- Kindly take note on the pre-order deadline.
- To confirm pre-order items, full payment has to be made before the pre-order deadline.
- If buyers unsuccessful make the full payment, the pre-order items will be automatically cancelled.
- All the pre-order items are imported from overseas and it take around 2 weeks to deliver.
- Delivery of pre-order items is subject to change due to unforeseen shipment and custom checking delays.
- Should there be any delay, we will inform the buyer through email, SMS or Whatsapp.
- For those who expect immediate delivery of stock or who cannot accommodate the time line for delivery, we advise you not to place pre-order items to avoid any frustration.
- All pre-order items are not refundable or not exchangeable.
- The availability of the pre-order items can only be confirmed upon arrival.
- No cancellation is allowed unless the pre-order items are out of stock.
- If the pre-order items are out of stock a full refund will be credited to buyer bank account or selection of another items and the difference in price shall either be topped-up or refunded to buyer.